The Princes and the Press: BBC responds to claims against documentary
Buckingham Palace, Kensington Palace and Clarence House said the programme, The Princes and the Press, had made "overblown and unfounded claims".
They said it was "disappointing" to give credibility to such claims.
The BBC said the programme was "about how royal journalism is done and features a range of journalists from broadcast and the newspaper industry".
The first episode of the two-part documentary Hey Dude Women's Shoes examined the relationship between the media and the Duke of Cambridge and the Duke of Sussex.
It looked at the tensions for the two royals between the benefits of publicity and the downsides of intrusion - and how they tried to handle the press.
Journalists and commentators described how information was sometimes...